Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of mickie callahan

mickie callahan

March 7, 2024

5  out of  5 rating by mickie callahan
"Katie Hallbergs State Farm team is awesome! The ladies at the Shelby N.C office are the greatest, they go above and beyond to help me with all my insurance needs. I would recommend getting State Farm insurance to everyone I know. The company has really great affordable policies."
Profile photo of Jenn Reasinger

Jenn Reasinger

September 26, 2023

5  out of  5 rating by Jenn Reasinger
"We love working with this office and especially with Sarah. She is so helpful and always answers our questions. She even sat down with us to go over everything in our policies to make sure we were protected. Highly recommend this office."
Profile photo of Charles Moore

Charles Moore

August 18, 2023

5  out of  5 rating by Charles Moore
"Katie is thorough and excellent as a St Farm rep. 2 thumbs up. 5 stars!"
Profile photo of Josh Hathcock

Josh Hathcock

August 13, 2023

5  out of  5 rating by Josh Hathcock
"Inquired on a quote for boat Insurance, to add to current policy... not a new customer, not only was helpful but kept in touch throughout a boater course and completion of that course to ensure the best/ affordable insurance for me best interest and interest in my vessel. Which is a sea worthy vessel, not just for a lake. Thank you for the guidance and for keeping in touch.....To actually save me money and to offer great assistance.!!!"
Profile photo of jenny khamsavath

jenny khamsavath

August 1, 2023

5  out of  5 rating by jenny khamsavath
"My husband and I worked with insurance agent Sarah. She amazing ! Attentive to our needs from purchasing a liability insurance policy for us to renew our NC driver’s license to buying a full coverage to our newly purchased vehicle. Fair pricey and transparent about the policy. Highly recommend!"
Profile photo of Randall Cooper

Randall Cooper

July 28, 2023

5  out of  5 rating by Randall Cooper
"I have been a customer of Katie's for many years and she has always provided speedy, accurate, and courteous service. I would recommend her to anyone."
Profile photo of Maryk Key

Maryk Key

July 26, 2023

5  out of  5 rating by Maryk Key
"Amazing staff are always there for anything I need and questions I have."
Profile photo of James Gillesheimer Jr

James Gillesheimer Jr

July 20, 2023

5  out of  5 rating by James Gillesheimer Jr
"Great service very friendly 👏"
Profile photo of Paul Bukta

Paul Bukta

July 12, 2023

5  out of  5 rating by Paul Bukta
"That was quick! Yesterday our homeowner's insurance was through another company. Today it's through State Farm, bundled with our auto and umbrella policies. All I had to do was send the dec page to Katie and she took care of the rest in lightning fast time. We now have better coverage at a much lower premium. And we got a discount on the car insurance. It's nice to have an insurance agent in the neighborhood who is like a good neighbor!"
Profile photo of Paul Drenga

Paul Drenga

April 25, 2023

5  out of  5 rating by Paul Drenga
"We have been satisfied State Farm Insurance customers for almost 40 years. Katie Hallberg and her wonderful staff provide excellent customer service and we feel secure knowing that they will be there if or when we may need them. Sincerely, Paul"
Profile photo of Christian Raines

Christian Raines

March 17, 2023

5  out of  5 rating by Christian Raines
"Always responsive, friendly, and the staff always takes their time to explain all the options available."
Profile photo of Travis Bartoe

Travis Bartoe

March 13, 2023

5  out of  5 rating by Travis Bartoe
"Best service ever and very respectful really great firm to reach out to for all insurance needs"
Profile photo of Latoya Thompson

Latoya Thompson

February 28, 2023

5  out of  5 rating by Latoya Thompson
"Sarah and Haley at Katie Hallberg office are awesome down to earth ladies!! Once u find a good insurance company who cares and takes time to get down to the niddy griddy of things, u better stick with them! I love it here❣️"
Profile photo of Hester Cumberlander

Hester Cumberlander

February 24, 2023

5  out of  5 rating by Hester Cumberlander
"Thank you Katie for giving me great service my service was professional friendly all my questions were answered thank you again for giving me A1 service thank you. Hester Cumberlander"
Profile photo of Kenny Nichols

Kenny Nichols

August 11, 2022

5  out of  5 rating by Kenny Nichols
"Sarah McLachlin was excellent! Great service and knowledge of everything I was needing."
Profile photo of Shevella Wiley

Shevella Wiley

June 21, 2022

4  out of  5 rating by Shevella Wiley
"They are very knowledgeable about insurance and Haley is very helpful !"
Profile photo of Tracy Kiser

Tracy Kiser

June 7, 2022

5  out of  5 rating by Tracy Kiser
"Great. Friendly people. Very helpful and information. Answered all my questions to my satisfaction. No wait time."
Profile photo of Tamika Miller

Tamika Miller

May 23, 2022

5  out of  5 rating by Tamika Miller
"It's insurance place"
Profile photo of Maria Salyers

Maria Salyers

April 29, 2022

5  out of  5 rating by Maria Salyers
"Love my insurance company"
Profile photo of Jonathan Piasio

Jonathan Piasio

November 20, 2021

5  out of  5 rating by Jonathan Piasio
"Hayley Love is the gem of the office. She is spectacular in every way."
Profile photo of Todd Pearson

Todd Pearson

July 7, 2021

5  out of  5 rating by Todd Pearson
"Katie’s office and all of her employees are personable and have great knowledge of the insurance world. I would highly recommend Katie Hallberg and her staff."
Profile photo of Joshua Jacks

Joshua Jacks

June 16, 2021

5  out of  5 rating by Joshua Jacks
"I moved to the area two years ago from out of state and needed to change insurance. Stumbled across this office and their amazing!! I needed two cars and home insurance and every time I call the service is phenomenal. I have sat down with Katie twice and just gone over my coverages, savings and any liabilities. She was awesome. She listened, answered questions and helped make a complicated topic understandable. Last year a trucker ran into my car and when his insurance was giving me the run around, Halie from this office spent two days fighting to get the claim pushed through so I could get my car fixed. Never have I gotten this level of service from another agent or their office. Highly recommend."
Profile photo of Allan Baker

Allan Baker

November 23, 2020

5  out of  5 rating by Allan Baker
"I give her 5 stars she is a great person"
Profile photo of Kenneth McDonald

Kenneth McDonald

March 3, 2020

5  out of  5 rating by Kenneth McDonald
"Always polite and respectful"
Profile photo of Dianna Hartgrove

Dianna Hartgrove

December 8, 2019

5  out of  5 rating by Dianna Hartgrove
"Saved me money"