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State Farm® Insurance Agent

Katie Hallberg

4.8 out of 5 (44 reviews)

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What our customers say about us...

Profile photo of Kenny Nichols

Kenny Nichols

August 11, 2022

5  out of  5
"Sarah McLachlin was excellent! Great service and knowledge of everything I was needing."
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Shevella Wiley

June 21, 2022

4  out of  5
"They are very knowledgeable about insurance and Haley is very helpful !"
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Tracy Kiser

June 7, 2022

5  out of  5
"Great. Friendly people. Very helpful and information. Answered all my questions to my satisfaction. No wait time."
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Tamika Miller

May 23, 2022

5  out of  5
"It's insurance place"
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Maria Salyers

April 29, 2022

5  out of  5
"Love my insurance company"
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Jonathan Piasio

November 20, 2021

5  out of  5
"Hayley Love is the gem of the office. She is spectacular in every way."
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Todd Pearson

July 7, 2021

5  out of  5
"Katie’s office and all of her employees are personable and have great knowledge of the insurance world. I would highly recommend Katie Hallberg and her staff."
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Joshua Jacks

June 16, 2021

5  out of  5
"I moved to the area two years ago from out of state and needed to change insurance. Stumbled across this office and their amazing!! I needed two cars and home insurance and every time I call the service is phenomenal. I have sat down with Katie twice and just gone over my coverages, savings and any liabilities. She was awesome. She listened, answered questions and helped make a complicated topic understandable. Last year a trucker ran into my car and when his insurance was giving me the run around, Halie from this office spent two days fighting to get the claim pushed through so I could get my car fixed. Never have I gotten this level of service from another agent or their office. Highly recommend."
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Allan Baker

November 23, 2020

5  out of  5
"I give her 5 stars she is a great person"
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Kenneth McDonald

March 3, 2020

5  out of  5
"Always polite and respectful"
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Erica Sasse

January 17, 2020

5  out of  5
"Love Hailey, she is so nice and sweet!"
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Dianna Hartgrove

December 8, 2019

5  out of  5
"Saved me money"
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G Rock

November 18, 2019

5  out of  5
"Katie and Sarah helped me out more than I could even imagine!! Cut my rates in half even with more benefits! Highly recommended! Really helped me out and I can’t thank them enough!"
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Amanda Wease-Snyder

September 9, 2019

5  out of  5
"They are always very friendly and helpful. Thank you State Farm & Staff."
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Bill Massey

May 8, 2019

5  out of  5
"The customer service is outstanding. Their insurance quote beat everybody elses."
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Eliza Greene

January 7, 2019

5  out of  5
"Just started with them, but their customer service is fantastic! They genuinely wanted to help me find the best deal for my family and were quick to get back to me."
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Phillip Short

December 26, 2018

5  out of  5
"Awesome insurance company, that could stand to lower those prices somewhat. However, this branch is ran really well. All the employees, all the way up to and including Ms. Hallberg herself, are very nice and accommodating, mitigating at least some of the ire of those ghastly insurance premiums. Thank you for what you do, everyone at this branch!"
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November 23, 2018

5  out of  5
"Amazing staff! I really appreciate this office. They take the time to help you and understand your concerns. Haleigh was amazing helping me with my claim, I couldn’t ask for anyone better. She always answers my questions and doesn’t rush trying to help me. I wouldn’t go anywhere else."
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Patrick C

May 25, 2018

5  out of  5
"CUSTOMER SERVICE IS EVERYTHING!! I don't care what business your in. How you treat your clients/customers will determine your success. With that being said INSURANCE SERVICES in Shelby. Don't go anywhere besides STATE FARM Katie Halberg's office over at 1429 East Marion. You most likely will talk to Halie the receptionist. She's great. Ask for Sarah Mclauchlin. Sarah laughed at all my bad jokes. Put up with me calling in quote after quote as I car shopped. You could hear her smiling over the phone. And when it came to picking one car, she had the policy all ready when I walked in the office. All I had to do is pay and I was done. Good customer service is sometimes hard to find. I called another State Farm office down the street and they didn't even return my calls. When you need any insurance products call Sarah"
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Esther Salazar

May 17, 2018

5  out of  5
"Great office. Very friendly and efficient. Thank you!!!!!!!"
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H Love

April 27, 2018

5  out of  5
"Katie & her team are the most amazing group of girls that I've had the pleasure of doing business with. They always have my back & are looking out for my best interests! I am so please with their customer service & the updates in the office as well! LOVE THEM!"