State Farm® Insurance Agent Katie Hallberg

"I moved to the area two years ago from out of state and needed to change insurance. Stumbled across this office and their amazing!! I needed two cars and home insurance and every time I call the service is phenomenal. I have sat down with Katie twice and just gone over my coverages, savings and any liabilities. She was awesome. She listened, answered questions and helped make a complicated topic understandable. Last year a trucker ran into my car and when his insurance was giving me the run around, Halie from this office spent two days fighting to get the claim pushed through so I could get my car fixed. Never have I gotten this level of service from another agent or their office. Highly recommend."

"Awesome insurance company, that could stand to lower those prices somewhat. However, this branch is ran really well. All the employees, all the way up to and including Ms. Hallberg herself, are very nice and accommodating, mitigating at least some of the ire of those ghastly insurance premiums. Thank you for what you do, everyone at this branch!"

"Amazing staff! I really appreciate this office. They take the time to help you and understand your concerns. Haleigh was amazing helping me with my claim, I couldn’t ask for anyone better. She always answers my questions and doesn’t rush trying to help me. I wouldn’t go anywhere else."

"CUSTOMER SERVICE IS EVERYTHING!! I don't care what business your in. How you treat your clients/customers will determine your success. With that being said INSURANCE SERVICES in Shelby. Don't go anywhere besides STATE FARM Katie Halberg's office over at 1429 East Marion. You most likely will talk to Halie the receptionist. She's great. Ask for Sarah Mclauchlin. Sarah laughed at all my bad jokes. Put up with me calling in quote after quote as I car shopped. You could hear her smiling over the phone. And when it came to picking one car, she had the policy all ready when I walked in the office. All I had to do is pay and I was done. Good customer service is sometimes hard to find. I called another State Farm office down the street and they didn't even return my calls. When you need any insurance products call Sarah"