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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elisha Mauney

July 15, 2024

5  out of  5 rating by Elisha Mauney
"I’m sure I’ve been with Katie for a decade plus by now! I love it here ! #teamhallberg 😊"
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Shea Kirkpatrick

July 10, 2024

5  out of  5 rating by Shea Kirkpatrick
"We switched to State Farm after having so many issues with our previous insurance. BEST decision we ever made. Our payments are way cheaper now and we get more coverage! And Katie is so knowledgeable and great to talk to. I don’t know that much about insurance and she is so good about explaining things in a way that is easy to understand. We really appreciate it! Shea"
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July 3, 2024

5  out of  5 rating by OG3D
"I'll become part of the crew"
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Elaysia Woods-Lathers

June 30, 2024

1  out of  5 rating by Elaysia Woods-Lathers
"After leaving this company, I have been receiving letters from the NC motor division saying I do not have insurance when I went to Direct Auto. I didn't have this issue with Allstate, and I was there for years. This is the worst insurance company I have ever been with. I hope you have the day you deserve."
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Nicole May

June 18, 2024

5  out of  5 rating by Nicole May
"I switched from All State to State Farm they saved me over $150 for my policy. The staff is friendly and the office is always welcoming and it smells good, some would say like fresh baked cookies."
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Hershel Allison

June 16, 2024

5  out of  5 rating by Hershel Allison
"You cancel my home owner for no good reason I'm not renewing the car ins."
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mickie callahan

March 7, 2024

5  out of  5 rating by mickie callahan
"Katie Hallbergs State Farm team is awesome! The ladies at the Shelby N.C office are the greatest, they go above and beyond to help me with all my insurance needs. I would recommend getting State Farm insurance to everyone I know. The company has really great affordable policies."
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Jenn Reasinger

September 26, 2023

5  out of  5 rating by Jenn Reasinger
"We love working with this office and especially with Sarah. She is so helpful and always answers our questions. She even sat down with us to go over everything in our policies to make sure we were protected. Highly recommend this office."
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Charles Moore

August 18, 2023

5  out of  5 rating by Charles Moore
"Katie is thorough and excellent as a St Farm rep. 2 thumbs up. 5 stars!"
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Josh Hathcock

August 13, 2023

5  out of  5 rating by Josh Hathcock
"Inquired on a quote for boat Insurance, to add to current policy... not a new customer, not only was helpful but kept in touch throughout a boater course and completion of that course to ensure the best/ affordable insurance for me best interest and interest in my vessel. Which is a sea worthy vessel, not just for a lake. Thank you for the guidance and for keeping in touch.....To actually save me money and to offer great assistance.!!!"
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jenny khamsavath

August 1, 2023

5  out of  5 rating by jenny khamsavath
"My husband and I worked with insurance agent Sarah. She amazing ! Attentive to our needs from purchasing a liability insurance policy for us to renew our NC driver’s license to buying a full coverage to our newly purchased vehicle. Fair pricey and transparent about the policy. Highly recommend!"
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Randall Cooper

July 28, 2023

5  out of  5 rating by Randall Cooper
"I have been a customer of Katie's for many years and she has always provided speedy, accurate, and courteous service. I would recommend her to anyone."
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Maryk Key

July 26, 2023

5  out of  5 rating by Maryk Key
"Amazing staff are always there for anything I need and questions I have."
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James Gillesheimer Jr

July 20, 2023

5  out of  5 rating by James Gillesheimer Jr
"Great service very friendly 👏"
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Paul Bukta

July 12, 2023

5  out of  5 rating by Paul Bukta
"That was quick! Yesterday our homeowner's insurance was through another company. Today it's through State Farm, bundled with our auto and umbrella policies. All I had to do was send the dec page to Katie and she took care of the rest in lightning fast time. We now have better coverage at a much lower premium. And we got a discount on the car insurance. It's nice to have an insurance agent in the neighborhood who is like a good neighbor!"
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Paul Drenga

April 25, 2023

5  out of  5 rating by Paul Drenga
"We have been satisfied State Farm Insurance customers for almost 40 years. Katie Hallberg and her wonderful staff provide excellent customer service and we feel secure knowing that they will be there if or when we may need them. Sincerely, Paul"
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Christian Raines

March 17, 2023

5  out of  5 rating by Christian Raines
"Always responsive, friendly, and the staff always takes their time to explain all the options available."
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Travis Bartoe

March 13, 2023

5  out of  5 rating by Travis Bartoe
"Best service ever and very respectful really great firm to reach out to for all insurance needs"
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Latoya Thompson

February 28, 2023

5  out of  5 rating by Latoya Thompson
"Sarah and Haley at Katie Hallberg office are awesome down to earth ladies!! Once u find a good insurance company who cares and takes time to get down to the niddy griddy of things, u better stick with them! I love it here❣️"
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Hester Cumberlander

February 24, 2023

5  out of  5 rating by Hester Cumberlander
"Thank you Katie for giving me great service my service was professional friendly all my questions were answered thank you again for giving me A1 service thank you. Hester Cumberlander"
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Kenny Nichols

August 11, 2022

5  out of  5 rating by Kenny Nichols
"Sarah McLachlin was excellent! Great service and knowledge of everything I was needing."
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Shevella Cherry

June 21, 2022

4  out of  5 rating by Shevella Cherry
"They are very knowledgeable about insurance and Haley is very helpful !"
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Tracy Kiser

June 7, 2022

5  out of  5 rating by Tracy Kiser
"Great. Friendly people. Very helpful and information. Answered all my questions to my satisfaction. No wait time."
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Tamika Miller

May 23, 2022

5  out of  5 rating by Tamika Miller
"It's insurance place"
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Maria Salyers

April 29, 2022

5  out of  5 rating by Maria Salyers
"Love my insurance company"